This Privacy Policy explains how Aqua Infinity Water Systems ("we," "us," or "our") collects, uses, and protects your personal information. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out forms on our website (such as for a free water test), contact us via phone or email, or interact with our services. The information we may collect includes:

Contact Information: Name, phone number, email address, and city.

Service-Related Information: Details about your water system needs or a service request.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services.

Schedule and conduct your free water test.

Communicate with you regarding our services, including appointment reminders and service updates.

Respond to your inquiries and provide customer support.

Improve our website and services.

3. Sharing Your Information

We do not sell your personal information. Your trust is important to us, and we are committed to protecting your privacy. We may share your information with subcontractors or third-party service providers only when necessary to support our services, such as for customer service or data storage.

To ensure compliance with A2P (Application-to-Person) messaging regulations: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Text Messaging (SMS) and Call Policy

By providing your mobile number to us, you consent to receive informational and service-related text messages (SMS) from Aqua Infinity Water Systems. These messages may include, but are not limited to, appointment reminders, service updates, and follow-ups on your water test.

Opt-In: We will only send you text messages if you provide your explicit consent.

Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message you receive.

Usage: Message and data rates may apply. The frequency of messages will vary based on your service requests and appointments.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccuracies, and in some cases, request its deletion. To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Phone: (682) 250-2721

Email: [email protected]